August 20, 2020

Introducing A New Digital Banking Experience

Save the Date!

The weekend of September 25, 2020, First National Bank and Trust (FNBT) is upgrading to an improved digital platform to help make life easier for you! When you log in on Monday, September 28, you will notice enhancements to your Online Banking environment and Mobile Banking App. The improved online experience is more intuitive, making it easier for you to bank using your phone, laptop, iPad or tablet. We're confident that you’ll enjoy the new features of this digital experience while continuing to enjoy everything you love about your online banking now.

What to Expect

A modern, consistent look and feel across all your devices, simplifying how you manage your accounts and move money.
Move your money easier than ever with improved account transfer options, person-to-person payments and online bill pay.
Easy access to a secure messaging feature to communicate with FNBT bankers.
Ability to reset your password from any device without having to call the bank!

Security Features

Transaction Alerts delivered to your mobile device.
Touch and Face ID for enabled devices, as well as PIN authentication for quick and easy login.
Two-Factor Authentication for FNBT Online Banking – A code will be delivered to you outside of the system to verify your identity.
Complete control of your debit card all within FNBT’s Online Banking platform! With this feature, you can temporarily disable your card if it is lost or stolen.

Digital Banking Features

View check images, deposit and loan account statements all from your mobile device.
Pay bills and add new payees effortlessly from your mobile device.
Your private accounts at other financial institutions can be linked to Mobile Banking with FNBT, so you can transfer money between two banks without ever leaving home!
Easily Pay a Friend by using their mobile phone number or email.

An informational booklet is being mailed to you this week and detailed information about FNBT's new digital experience can be found on our website at www.bankatfirstnational.com/digital-upgrade. You will continue to receive communication via mail and email informing you of the transition timeline, how to prepare and what to expect. Please continue to check this website page for new information. If you have any questions, contact your local branch office or call our Customer Support team at 800.667.4401.