Ruy Gonzalez
Excellent! Allows a convenient way to do my banking. And; it's security features give peace of mind by requiring, my choice of, biometric, password, pin# for access. (In addition, you can use additional security apps on top of it.)😁👍🏼 It's ease of use has proven to be a great alternative to leaving home and walking into the bank itself; especially, in light of Covid. - Highly recommended!
5 people found this review helpful
Shelby Less
I use the app to pay my car loan and it has proven to be a nightmare. I have tried adding my bank account so I can pay it through the app and have had so many issues. I've called customer service several times and they tell me the same thing each time. It never helps. The micro transactions never go through. So, then I have to pay through their third party service, which charges you a $15 processing fee each time. If I was going to pay extra, I'd rather pay it towards my actual car loan.
8 people found this review helpful
A Google user
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Astonishingly bad update. Continual verification failure messages with proper password, rogue blocking when acct was not blocked, deposit module grabs flash when not needed, continues to refuse to take image, requires numerous retakes to verify an amount appearing twice on the check in large block numerals, incorrectly says endorsement on the back does not have the "for mobile deposit only" indicator. What gives? After years of using the app without prob this all happens in 1 morning. Yikes.
4 people found this review helpful
Air Academy Federal Credit Union
February 11, 2020
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at +18002231983.